Course curriculum

  • 1

    Welcome Message from Instructor

    • Welcome to Business Communication Excellence!
  • 2

    Course Resources

    • Business Communication Study Guide

    • Recorded Lecture- Telephone Communication

    • Managing Stress

    • Overview of Customer Service

  • 3

    Link for Zoom Meeting

    • Live Class Link | Mondays 6 pm
  • 4

    Principles of Communication in Business- Week 1

    • Reading- Chapter 1 Study Guide

  • 5

    End of Term Exam

    • EXAM INFORMATION