Course curriculum

  • 1

    START HERE

    • How to get around in this course

    • Course Outline

    • How to Stay Focus When Studying Online

    • Before You Begin
  • 2

    EPA Booklet

    • EPA booklet
  • 3

    PROJECT/PORTFOLIO ASSIGNMENTS (NCTVET)

    • Case Study

    • Handout: NCTVET Portfolio/Project Overview

    • NCTVET Project Timeline

    • Course Assignments

    • Course Planner (Timelines and Due Dates)

    • American Psychological Association (APA) Formatting Style

    • APA Document Formatting: Sample Template
  • 4

    SECTION I: MODULES 1-2

    • BEFORE YOU START: Read This!

    • Section I: Course Plan
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    MODULE 1: Business Protocols and Procedures

    • INTRODUCTION TO MODULE 1
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    Unit 1: Participate in Environmental Work Practices

    • Video Lecture: Environment Practices Pt. 1

    • Video Lecture: Environment Practices Pt. 2

    • Handout: Class Lectures

    • Further Reading- Learner Guide

    • Test Your Learning

    • Environmentally Safe Practices in Action
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    Unit 2: Manage Time and Stress

    • Video Lecture: Managing Stress Pt. 1

    • Video Lecture: Managing Stress Pt. 2

    • Video Lecture: Managing Stress Pt. 3

    • Handout: Lecture Notes (Stress MGMT)

    • Video Lecture: Managing Time Pt. 1

    • Video Lecture: Managing Time Pt. 2

    • Video Lecture: Managing Time Pt. 3

    • Handout Lecture Notes (Time MGMT)

    • Further Reading: Learner Guides

    • Quiz: Test Your Learning (Time & Stress MGMT)
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    Unit 3: Observe Protocols in the Business Environment

    • Video Lecture: Business Protocols Pt. 1

    • Video Lecture: Business Protocols Pt. 2

    • Class Lecture: Observe Business Protocols

    • Further Reading: Learner Guides

    • Quiz: Test Your Learning

    • Assignment: Business Protocols
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    Unit 4: Maintain Parliamentary Procedures in the Workplace

    • Video Lecture: Parliamentary Procedures Pt. 1

    • Video Lecture: Parliamentary Procedures Pt. 2

    • Class Lecture: Maintain Parliamentary Procedures

    • Reading Assignment: Learner Guide

    • Quiz: Parliamentary Procedures
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    Unit 5: Maintain Workplace Safety Procedures

    • Video Lecture: Workplace Safety Prt. 1

    • Video Lecture: Workplace Safety Prt. 2

    • Video Lecture: Workplace Safety Prt. 3

    • Class Notes: Maintain Workplace Safety Procedures

    • Further Reading: Learner Guide

    • Test Your Learning

    • Assignment: Lets Get Practical
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    END OF MODULE I: REVISION CHECKLIST

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    MODULE 2: Managing Contracts and Governance

    • INTRODUCTION TO MODULE TWO
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    Unit 1: Establish and Monitor Corporate Governance

    • Video Lecture: Corporate Governance Pt. 1

    • Video Lecture: Corporate Governance Pt. 2

    • Video Lecture: Corporate Governance Pt. 3

    • Quiz: Now Let's Test Your Knowledge

    • Assignment: Corp. Govt. at AMID

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    Unit 2: Apply A Knowledge of Contract Law

    • Video Lecture: Apply Knowledge of Contract Prt. 1

    • Video Lecture: Apply Knowledge of Contract Prt. 2

    • Video Lecture: Apply Knowledge of Contract Prt. 3

    • Video Lecture: Apply Knowledge of Contract Prt. 4

    • Handout: Apply Knowledge of Contract

    • Further Reading: Additional Content (Samples)

    • Quiz: Principles of Contract Law
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    Unit 3: Prepare Quotations for Business Transactions

    • Video Lecture: Prepare Business Quotations

    • Handout: Prepare Business Quotations

    • Further Reading: Additional Content (Samples)

    • Quiz: Preparing Quotations and Contracts

    • Assignment: CASE STUDY-The GFATM Project
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    Unit 4: Apply Contract and Procurement Procedures

    • VIDEO NOTES: Project Procurement Procedures Pt. 1

    • VIDEO NOTES: Project Procurement Procedures Pt. 2

    • VIDEO NOTES: Project Procurement Procedures Pt. 3

    • Class Notes: Project Procurement

    • Quiz: Project Procurement

    • Reading Assignment: Learner Guide
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    END OF MODULE II: REVISION CHECKLIST

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  • 18

    SECTION II: MODULES 3-6

    • BEFORE YOU START: Read This!

    • Section II: Course Plan
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    MODULE 3: Business Planning, Strategy Formulation & Operations

    • INTRODUCTION TO MODULE 3
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    Unit 1: Craft and Entrepreneurial Strategy

    • VIDEO NOTES: Entrep Strategy Pt. 1

    • VIDEO NOTES: Entrep Strategy Pt. 2

    • VIDEO NOTES: Entrep Strategy Pt. 3

    • VIDEO NOTES: Entrep. Strategy Pt.4

    • Handout: Entrepreneurial Strategy

    • Further Reading: Learner Guide

    • Quiz: Test Your Learning

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    Unit 2: Develop a Strategic Business Plan

    • VIDEO NOTES: Business Planning Pt. 1

    • VIDEO NOTES: Business Planning Pt. 2

    • VIDEO NOTES: Business Planning Pt. 3

    • Handout: Develop Business Plan

    • Further Reading: Learner Guide

    • Quiz: Develop a Business Plan

    • Assignment: Nation Building-Business Plan Creation
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    Unit 3: Benchmark Plan and Improve Operational Quality

    • VIDEO NOTES: Benchmark Quality Pt. 1

    • VIDEO NOTES: Benchmark Quality Pt. 2

    • VIDEO NOTES: Benchmark Quality Pt. 3

    • Handout: Class Lecture

    • Reading Assignment: Quality Management (MUST READ)

    • Class Resource: Learner Guide

    • The Operational Plan (Read and Make Notes)

    • Quiz: Test Your Learning

    • Assignment: Maintaining operational quality at AMID
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    MODULE 4: Managing Customer Service and Conflict Situations

    • INTRODUCTION TO MODULE 4
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    Unit 1: Manage Business Customers

    • VIDEO NOTE: Business Customers Pt. 1

    • VIDEO NOTE: Business Customers Pt. 2

    • VIDEO NOTE: Business Customers Pt. 3

    • VIDEO NOTE: Business Customers Pt. 4

    • VIDEO NOTE: Business Customers Pt. 5

    • Handout: Manage Business Customers

    • More Resources: Learner Guides

    • Quiz: Business Customers
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    Unit 2: Managing Customer Service Quality

    • VIDEO NOTE: Customer Service Pt. 1

    • VIDEO NOTE: Customer Service Pt. 2

    • VIDEO NOTE: Customer Service Pt. 3

    • VIDEO NOTE: Customer Service Pt. 4

    • Handout: Managing Customer Service

    • Quiz: Customer Service
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    Unit 3: Deal With Conflict Situations

    • VIDEO NOTES: Dealing With Conflicts: 1

    • VIDEO NOTES: Dealing With Conflicts: 2

    • VIDEO NOTES: Dealing With Conflicts: 3

    • VIDEO NOTES: Dealing With Conflicts: 4

    • Handout: Class Lecture

    • Additional Resources: Learner Guide

    • Reading Assignment: Conflict of Interest

    • Quiz: Put it to the Test!

    • Assignment: Handling Customer Complaint
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    END OF MODULE IV: REVISION CHECKLIST

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    MODULE 5: Managing Financial Records

    • INTRODUCTION TO MODULE 5
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    Unit 1: Prepare and Interpret Financial Information (Payroll)

    • VIDEO NOTES: Payroll MGMT Pt. 1

    • Handout: Class Lecture (Payroll 1)

    • Assignment: Reading

    • Quiz: Test Your Knowledge (Payroll 1)

    • VIDEO NOTES: Payroll MGMT Pt. 2

    • Handout: Class Lecture (Payroll #2)

    • Reading Assignment: Learner Guides

    • Now test your learning (Payroll #2)

    • Assignment: Worksheet (Payroll #2)
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    Unit 2: Prepare & Interpret Financial Information (Budgets)

    • VIDEO NOTE: Budgets and Forecasts: 1

    • VIDEO NOTE: Budgets and Forecasts: 2

    • Handout: Budget Planning

    • VIDEO NOTE: Prepare Cash Budgets: 1

    • VIDEO NOTE: Prepare Cash Budgets: 2

    • Handout: Cash Budget Lecture

    • Further Reading: Learner Guide

    • Quiz: Budgets and Forecasts

    • Assignment: Let's now put it to practice
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    Unit 3: Prepare Financial Documents (Financial Statements)

    • VIDEO NOTES: Financial Documents: 1

    • VIDEO NOTES: Financial Documents: 2

    • Handout: Class Lecture

    • Further Reading: Learner Guide

    • Quiz: Now, Lets Put it to the Test!

    • Assignment: NCTVET Case Study
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    Unit 4: Plan Inventory Levels/Maintain and Control Stocks

    • VIDEO NOTES: Control Stock: 1

    • VIDEO NOTES: Control Stock: 2

    • Handout: Class Lecture

    • VIDEO NOTES: Stock Valuation: 1

    • VIDEO NOTES: Stock Valuation: 2

    • Handout: Stock Valuation

    • More Resources: Learner Guide

    • Reading Assignment: Stock Valuation Methods

    • Quiz: Stock Management & Control

    • Assignment: Lets Put it to Practice!
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    Unit 1: Conduct Market Research

    • VIDEO NOTES: Market Research Pt.1

    • VIDEO NOTES: Market Research Pt.2

    • VIDEO NOTES: Market Research Pt.3

    • Handout: Market Research

    • Additional Resources: Learner Guide

    • Quiz: Market Research
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    Unit 2: Prepare Marketing Plan to Achieve Goals

    • VIDEO NOTES: Marketing Plan Pt. 1

    • VIDEO NOTES: Marketing Plan Pt. 2

    • Handout: Marketing Plan Lecture

    • Reading Assignment: (Read & Learn)

    • Quiz: Marketing Plan

    • Assignment: NCTVET Project Task 9
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    Unit 3: Apply Risk Management and Risk Taking Strategies

    • VIDEO NOTES: Risk Management Pt. 1

    • VIDEO NOTES: Risk Management Pt. 2

    • Handout: Manage Workplace Risks

    • Reading Assignment: Learner Guide

    • Quick: Risk Management

    • Assignment: Lets Prove What You Have Learnt
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    END OF MODULE VI: REVISION CHECKLIST

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  • 37

    SECTION III: MODULES 7-9

    • BEFORE YOU START: Read This!

    • Section III: Course Outline
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    MODULE 7: Operating Computer Applications

    • INTRODUCTION TO MODULE 7
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    Unit 1: Operate a Personal Computer

    • VIDEO NOTE: Operate a Personal Computer Pt. 1

    • VIDEO NOTE: Operate a Personal Computer Pt. 2

    • VIDEO NOTE: Operate a Personal Computer Pt. 3

    • VIDEO NOTE: Operate a Personal Computer Pt. 4

    • Video Tutorial: Computer Basics

    • Handout: Class Notes

    • Quiz: Test Your Learning

    • Further Reading: Learner Guides
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    Unit 2: Operate a Presentation Software

    • Video Tutorial: Microsoft PowerPiont

    • Handout: Microsoft Powerpoint

    • Quiz: Microsoft Powerpoint
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    Unit 3: Operate a Spreadsheet Application

    • Video Tutorial: Microsoft Excel

    • Handout: Microsoft Excel Tutorial

    • Quiz: Microsoft Excel

    • Assignment: Let's Put it to Practice (Computer Apps Project)
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    Unit 4: Operate a Word Processing Application

    • Video Tutorial: Microsoft Words Pt.1

    • Video Tutorial: Microsoft Word Pt. 2

    • Handout: Microsoft Word Tutorial

    • Quiz: Microsoft Word
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    END OF MODULE 7: REVISION CHECKLIST

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  • 44

    MODULE 8: Managing and Directing the Organization

    • INTRODUCTION TO MODULE 8
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    Unit 1: Represent the Interest of the Organization

    • VIDEO NOTES: Represent Organization 1

    • VIDEO NOTES: Represent Organization 2

    • Handout: Class Lecture

    • Further Reading: Learner Guide

    • Quiz: Represent Organization
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    Unit 2: Promote the Interest of the Organization

    • VIDEO NOTES: Promote Organization Pt. 1

    • VIDEO NOTES: Represent Interests Pt. 2

    • Further Reading: Learner Guide

    • Handout: Class Lecture

    • Quiz: Promote Organization's Interests
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    Unit 3: Lead and Manage People

    • VIDEO NOTES: Lead & Manage People Pt.1

    • VIDEO NOTES: Lead & Manage People Pt.2

    • Handout: Class Lecture

    • Further Reading: Learner Guide

    • Quiz: Lead and Manage

    • Assignment: Leadership in Action Case Study
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    Unit 4: Manage Emotional Intelligence

    • VIDEO NOTES: Emotional Intelligence Pt.1

    • VIDEO NOTES: Emotional Intelligence Pt.2

    • Handout: Emotional Intelligence

    • Resources for You: Learner Guides

    • Quiz: Emotional Intelligence
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    Unit 5: Managing Corporate Social Responsibility

    • VIDEO NOTES: Social Responsibility Pt.1

    • VIDEO NOTES: Social Responsibility Pt.2

    • Handout: Class Notes

    • Further Reading: Learner Guides

    • Quiz: Social Responsibility
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    END OF MODULE 8: REVISION CHECKLIST

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    MODULE 9: Manage Human and Workplace Relations

    • INTRODUCTION TO MODULE 9
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    Unit 1: Manage Human Relations

    • VIDEO NOTES: Human Relations Pt. 1

    • VIDEO NOTES: Human Relations Pt. 2

    • Handout: Human Relations Notes

    • More Resources: Learner Guide

    • Quiz: Managing Human Relations

    • Assignment: The HR Process
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    Unit 2: Coordinate Policy Development

    • VIDEO NOTES: Managing Policy Pt. 1

    • VIDEO NOTES: Managing Policy Pt. 2

    • Handout: Policy Development

    • More Resources: HR Policy Development

    • Quiz: Policy Development
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    Unit 3: Manage Business Resources

    • VIDEO NOTES: Business Resources Pt. 1

    • VIDEO NOTES: Business Resources Pt. 2

    • Class Lecture: Managing Resources

    • More Resources: Learner Guide

    • Quiz: Business Resources

    • Assignment: The Defence – Acquiring Business Resources for AMID
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    Unit 4: Coordinate Organizational Change

    • VIDEO NOTES: Change Management

    • Class Lecture: Change Management

    • Further Reading: Learner Guides

    • Quiz: Lets Put it to the test!
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    Unit 5: Manage Workforce Diversity

    • VIDEO NOTES: Workforce Diversity Pt. 1

    • VIDEO NOTES: Workforce Diversity Pt. 2

    • Class Notes: Workplace Diversity

    • More Resources: Learner Guide

    • Quiz: Workplace Diversity
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    END OF MODULE 9: REVISION CHECKLIST

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  • 58

    END OF SECTION III: FINAL TASKS

    • NCTVET EXAM STUDY GUIDE (Study & Prepare)

    • Congratulations: You DID IT!!!
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